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Cancellation Policy for Bus Travel with Majer in Poland

Terms and Scenarios

• Full Refund: If you cancel your bus trip at least 24 hours prior to the scheduled departure time, you are eligible for a full refund of the ticket fare.
• Partial Refund: If you cancel your bus trip within 24 hours of the scheduled departure time, a cancellation fee of 20% of the ticket fare will be deducted from the refund amount.
• No Refund: If you cancel your bus trip less than 2 hours before the scheduled departure time or if you fail to show up for the trip, no refund will be provided.
• Change of Reservation: If you wish to change your reservation to a different date or time, you can do so without any additional charges if the change is made at least 12 hours before the scheduled departure time.
• Change Fee: If you request a change in your reservation within 12 hours of the scheduled departure time, a change fee of 10% of the ticket fare will be applicable.
• Missed Departure: In case you miss the bus departure due to unforeseen circumstances or delays on your part, you will not be eligible for a refund or reschedule. It is recommended to arrive at the bus stop at least 15 minutes before the scheduled departure time.

Please note that these cancellation policy terms may vary for specific bus routes or travel packages. It is advisable to review the terms and conditions at the time of booking or contact Majer directly for any clarification or further information.

Enjoy your bus travel with Majer!

• Luggage Policy on Majer:
• Passengers are allowed to bring up to two pieces of luggage on their bus journey.
• The total weight of both pieces of luggage should not exceed 50 kilograms (110 pounds).
• Each piece of luggage should not exceed the dimensions of 80cm x 50cm x 30cm.
• Luggage exceeding the size and weight limits may be subject to additional fees or may not be allowed on board.
• Extra Taxes on Luggage:
• There are no extra taxes on luggage within the standard limits mentioned above.
• Any luggage exceeding the weight or size limits will be subject to an additional fee of 10 EUR per kilogram or may be refused.
• Allowed Items:
• Passengers are allowed to bring personal belongings such as clothes, electronics, and toiletries.
• Strollers and wheelchairs for passengers with mobility issues are permitted.
• Prohibited Items:
• Explosives, flammable substances, and firearms are strictly prohibited.
• Live animals (except for service animals) are not allowed on board.
• Perishable items such as fresh food or flowers are not permitted.

• Pets are allowed to travel on Majer buses in Poland.
• The following types of pets are allowed:
  • Small dogs (up to 5 kg)
  • Cats
  • Small domestic animals (rabbits, guinea pigs, hamsters, etc.)
• Pets must be kept in a secure carrier/cage throughout the journey.
• The carrier/cage must be placed on the passenger's lap or on the floor.
• Pets are not allowed to occupy seats or the aisle.
• Pets should not cause discomfort or disturbance to other passengers.
• Pets should be clean, odorless, and well-behaved.
• Majer reserves the right to refuse transportation to any pet that poses a risk or is unmanageable during travel.
• The transportation of larger dogs, reptiles, birds, and exotic animals is not permitted on Majer buses.
• Passengers traveling with pets are responsible for their own pet's well-being and safety.
• Passengers must keep their pets on a leash or in a carrier/cage while at the bus terminal or boarding area.
• Passengers may be required to present necessary health certificates or documents for their pets, as required by local regulations.