Greyhound cheap bus tickets and best schedules

Greyhound Bus travel cancellation policy:

• If you purchased an Economy ticket, it is non-refundable and non-exchangeable.
• Economy extra tickets can be exchanged to another date and time. This must be done before the original travel date and time. A $20 fee applies.
• If you purchase a flexible ticket, then you can cancel the ticket anytime before the departure time and obtain a full refund. There is no fee for changes to Flexible tickets.
• In the case of not showing up for your trip or cancelling after the departure time, no refund will be provided no matter what type of ticket you have.
• Partial refunds are not provided. If you've used any part of your ticket, you cannot get a refund for the unused parts.
• If your trip is cancelled or delayed by Greyhound, you may request a refund or to be re-accommodated onto the next available bus.
• If cancelling a flexible fare, the refund will be credited to the original form of payment within 7-10 days.
• If your bus is cancelled due to weather conditions or other unforeseen circumstances, you should contact Greyhound directly for any available remedies. They do not guarantee arrival or departures times due to unpredictable circumstances.

Greyhound Luggage Policy

• Each paid passenger is allowed to bring one checked piece of luggage. This must not exceed 62 inches when adding the total exterior dimensions and should not be heavier than 50lbs (22 kg).
• Up to three additional pieces of luggage can be checked for a charge of $20 each, $35 each for extra overweight between 51lbs and 75lbs, and $40 each for extra oversize luggage (63 inches to 75 inches).
• Greyhound may refuse luggage apparent weight or size that is over the limit.
• Two small bags can be brought onboard as carry-on luggage. Each must not exceed 25 lbs (11 kg) and should fit in the overhead compartment or beneath your seat.
• Urgent or valuable items such as money, medication, electronic devices, documents should be carried in your personal item.

Extra Taxes on Luggage

• No extra taxes are applied to luggage as they are included in the initial fare. However, extra charges are required for additional or overweight luggage as mentioned above.

Allowed and Prohibited Items Inside Greyhound

• Allowed: Personal items such as a purse or small backpack, food and drink in closed containers, portable electronic devices, etc.
• Prohibited: Hazardous materials, alcohol, drugs, weapons, and oversized items that do not fit under your seat or in the overhead bins.
• Specific items such as skis, fishing equipment, and non-folding wheelchairs can be checked but may be subject to additional charges.
• The company has the right not to accept items that are not securely packed in a suitable container.
• For air travel purchases, federal law prohibits transporting any items in your checked or carry-on luggage that are perceived as dangerous. This includes a gun, ammunition, firearm parts, fireworks, explosive substances, etc.

Greyhound Pet Policy

• Only service animals are allowed on Greyhound buses.
• A service animal is defined as any animal that is individually trained or able to provide assistance to a person with a disability; or any animal that assists persons with disabilities by providing emotional support.
• Documentation may be required of passengers needing to travel with an emotional support or psychiatric service animal.
• Service animals must be on a leash or in a carrier, be under control of the passenger, and not pose a direct threat to the health or safety of others.
• Service animals must be housebroken.
• If the service animal’s behavior poses a direct threat to the health or safety of other customers or staff, Greyhound has the right to refuse acceptance.

Types of Pets Allowed

• Service animals such as dogs, cats and miniature horses which are trained to perform tasks for individuals with disabilities.
• Emotional support animals if individuals have necessary documentation.

Types of Pets Not Allowed

• Any pets other than the service or emotional support animals are not allowed; this includes non-service dogs, non-service cats, reptiles, birds, and rodents.
• Any service animal that is not under control of the passenger, not housebroken or poses a direct threat to health and safety of others.