LEX - Leman Express

LEX - Leman Express cheap train tickets and best schedules

Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Phone

LEX - Leman ExpressPhone
+41 22 719 05 05

Email

LEX - Leman ExpressEmail
contact@lemanexpress.ch

Website

LEX - Leman ExpressWebsite
www.lemanexpress.ch
Unleash Adventure

Explore with LEX - Leman Express

Travel with ease and affordability by choosing LEX - Leman Express. With extensive routes covering popular destinations, flexible schedules, and competitive prices, you'll have the chance to explore the continent like never before.

Frequently asked questions

Find Quick Solutions to Your Concerns: Explore Our User-Friendly FAQ Section. Get the Information You Need in a Snap!

Routes, Schedules, and Travel Planning

Pet Policy

Travel Interruptions and Cancellations

International Travel

On-Board Experience and Amenities

Special Travel Needs and Services

Accessibility and Special Needs

Special Travel Options and Seasonal Services

Rewards, Affiliations, and Special Programs

Luggage and Special Items Transport

Safety, Insurance, and Emergency Procedures

Customer Support and Feedback

Booking and Managing Your Journey

Pricing, Payment, and Tickets

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Flexible Cancellations

Cancellation Policy

cancellation_policy policy
.• If you cancel your ticket more than 24 hours before the scheduled departure time, you will receive a full refund.
• If you cancel your ticket within 24 hours of departure, you will receive a refund of 50% of the ticket price.
• If you fail to cancel your ticket prior to departure, no refund will be provided.
• If you are unable to travel due to extreme weather conditions, you may be eligible for a full refund.
• If you change your ticket, a change fee of €5 will apply.
• If you need to change the date or time of your ticket, a change fee of €10 will apply.
• No refunds are given for tickets that have been partially used.
• No refunds are given for tickets that have expired.
• All refunds must be requested within 30 days of the ticket's purchase date.

Smooth Luggage

Luggage Policy

luggage_policy policy
  • When traveling on LEX - Leman Express, passengers are allowed to bring one piece of hand luggage per person that should not exceed 55 x 35 x 25 cm and should weigh no more than 8 kg.
  • Passengers are allowed to check-in one piece of luggage per person that should not exceed 158 cm (height + width + length) and should weigh no more than 23 kg.
  • Extra luggage exceeding the specified size and weight limits will be charged extra.
  • It is not allowed to bring any restricted items such as explosives, flammable substances, weapons, drugs, etc.
  • Liquids, aerosols and gels must be carried in containers with a maximum volume of 100 ml, and all containers must be placed in a re-sealable plastic bag with a capacity of no more than 1 liter.
  • Animals are allowed to travel on LEX - Leman Express, provided they are in the appropriate cages.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy
  • Animals can be allowed to travel on the LEX - Leman Express in France, provided that they are accompanied by a valid ticket for their owner.
  • Pets must not weigh more than 10 kg and must be kept in a suitable container or on a leash.
  • Animals that are allowed to travel on the LEX - Leman Express include dogs, cats, rabbits and small rodents.
  • Pets that are not allowed to travel on the LEX - Leman Express include snakes, ferrets, birds, lizards, monkeys and other exotic animals.
  • You may be required to provide proof of vaccinations and/or a health certificate for your pet.
  • Animals may not be allowed to travel in certain carriages or at certain times.
  • It is the responsibility of the pet owner to ensure their pet does not disturb other passengers.