Huddersfield Train Station

Customer Service Desk

Operating Hours

The Service Desk at Huddersfield train station operates during the following hours:

• Monday to Friday: 7:00 AM to 8:00 PM
• Saturday: 8:00 AM to 6:00 PM
• Sunday: 9:00 AM to 5:00 PM

Services Portfolio

The Service Desk at Huddersfield train station offers a range of services to assist passengers:

1. Ticket Sales: The Service Desk provides ticket sales for all destinations, including advanced bookings and season tickets.
2. Travel Information: The friendly staff at the Service Desk are knowledgeable about train schedules, routes, and fares. They can provide up-to-date travel information and help plan your journey.
3. Lost and Found: If you have lost any personal belongings on a train or at the station, you can report it at the Service Desk. They will assist you in trying to locate your lost items.
4. Assistance for Disabled Passengers: The Service Desk staff can provide assistance for passengers with disabilities. They can help with boarding, provide information on accessible facilities, and offer guidance on accessible routes within the station.
5. Customer Feedback: If you have any feedback or complaints about your travel experience, the Service Desk is available to listen and assist in resolving issues.

Note: The Service Desk may have additional services available. It is recommended to inquire directly with the staff for the most up-to-date information.

Safety Measures

Surveillance Cameras

The Huddersfield Train Station is equipped with a comprehensive surveillance camera system to ensure the safety and security of passengers. These cameras are strategically placed throughout the station, covering all major areas including platforms, entrances, and ticketing areas.

The surveillance cameras provide real-time monitoring and recording, allowing station staff and security personnel to quickly respond to any suspicious activities or incidents. This helps to deter potential criminal activities and ensure a safe environment for all passengers.

On-Site Security Personnel

In addition to the surveillance cameras, Huddersfield Train Station has a team of dedicated on-site security personnel who are trained to handle various security situations. These security personnel are present at the station round the clock, ensuring the safety and well-being of passengers.

They are responsible for monitoring the surveillance cameras, patrolling the station premises, and responding to any security concerns or emergencies. Their presence provides a visible deterrent to potential threats and helps to maintain a secure environment for everyone.

Emergency Call Buttons

To further enhance passenger safety, Huddersfield Train Station is equipped with emergency call buttons located at various points throughout the station. These call buttons are easily accessible and allow passengers to quickly summon assistance in case of an emergency.

When pressed, the call buttons immediately connect the passenger to the station's control room, where trained personnel can assess the situation and dispatch appropriate assistance if needed. This ensures a swift response to any emergencies and provides peace of mind to passengers.

First Aid Stations

Huddersfield Train Station understands the importance of providing immediate medical assistance in case of injuries or medical emergencies. Therefore, the station is equipped with first aid stations that are easily accessible to passengers.

These first aid stations are staffed with trained personnel who can provide basic medical assistance, such as first aid treatment for minor injuries and initial assessment of medical emergencies. In more serious cases, they can coordinate with emergency services to ensure prompt medical attention.

The exact locations of the first aid stations are prominently displayed throughout the station, making it easy for passengers to locate them in case of need.

Lost And Found Office

Hours and Location

The Lost and Found Office at Huddersfield train station is the designated area where lost items are collected and stored. If you have lost something during your journey, this is the place to go. Here are the hours of operation and the location:

• Hours: The Lost and Found Office is open from Monday to Friday, from 9:00 AM to 5:00 PM.
• Location: The Lost and Found Office is located on the ground floor of Huddersfield train station, near the main entrance.

Procedures for Retrieving Lost Items

If you have lost an item during your time at Huddersfield train station, there are specific procedures you can follow to increase the chances of getting your belongings back. Here's what you need to do:

1. Contact the Lost and Found Office: As soon as you realize you have lost something, contact the Lost and Found Office at Huddersfield train station. They can provide you with information on whether your item has been found and how to proceed with the retrieval process.
2. Provide detailed information: When contacting the Lost and Found Office, be prepared to provide detailed information about the lost item. This may include a description, the date and time it was lost, and any unique characteristics that can help identify it.
3. Identification and proof of ownership: When claiming a lost item, you will be required to provide identification and proof of ownership. This is to ensure that the item is returned to the rightful owner.
4. Collecting the item: Once the Lost and Found Office confirms that your item has been found and matches your description, you can arrange a time to collect it. Make sure to follow any instructions given by the office staff to ensure a smooth and efficient retrieval process.

Remember, it's important to act quickly when you realize you have lost something. The sooner you contact the Lost and Found Office, the better chances you have of recovering your belongings.

Emergency Procedures And Contacts

Emergency Exits

The Huddersfield train station is equipped with multiple emergency exits to ensure the safety of passengers in case of emergencies. These exits are strategically located throughout the station to provide easy access to designated assembly points.

If you find yourself in an emergency situation, it is important to remain calm and follow the instructions of station staff or emergency personnel. Make your way to the nearest emergency exit and proceed to the designated assembly point.

First Aid Stations

The Huddersfield train station has first aid stations available to provide immediate medical assistance to anyone in need. These stations are staffed by trained professionals who can administer first aid and coordinate further medical assistance if required.

If you or someone around you requires medical attention, locate the nearest first aid station and seek assistance. The station staff will be able to guide you to the appropriate location and provide the necessary support.

Contacts

In case of emergencies or for any urgent assistance, it is important to have the relevant contact information readily available. Here are some important contacts for the Huddersfield train station:

Station Information: 01274 271 271

Emergency Services: 999

For non-emergency inquiries or general information, you can contact the station information line. In case of a critical emergency, dial 999 to reach the emergency services for immediate assistance.

It is always advisable to save these contact numbers in your phone or keep them easily accessible for quick reference in case of any unforeseen circumstances.

Transportation Links

Trams

Huddersfield train station is well connected to the local tram network, providing convenient transportation options for travelers. The trams offer a reliable and efficient way to explore the city and its surrounding areas.

Other Lines

In addition to the trams, Huddersfield train station is served by various other train lines, offering extensive connectivity to different destinations. These lines provide a convenient mode of transportation for both local commuters and visitors.

Taxi Stands

If you prefer to travel by taxi, Huddersfield train station has designated taxi stands where you can easily find a cab. Taxis offer a flexible and convenient transportation option, allowing you to reach your desired destination quickly and comfortably.

Bus Stops

Huddersfield train station is well-served by nearby bus stops, making it easy to access the local bus network. Buses provide an affordable and efficient mode of transportation, allowing you to explore the city and its surroundings at your own pace.

Ride-Sharing Zones

For those who prefer ride-sharing services, Huddersfield train station has designated ride-sharing zones where you can easily request a ride. Ride-sharing services offer a convenient and cost-effective transportation option, allowing you to travel comfortably and conveniently.

Driving Directions

From Manchester

If you are coming from Manchester, the easiest way to reach Huddersfield train station is by taking the M62 motorway. Follow these steps:

1. Head southeast on the M62 towards Leeds.
2. Take exit 24 onto the A629 towards Huddersfield.
3. Continue on the A629 for about 7 miles.
4. Turn left onto St. Andrew's Road.
5. Continue straight onto Northumberland Street.
6. Turn right onto Northumberland Street West.
7. You will find Huddersfield train station on your right.

From Leeds

If you are coming from Leeds, the most convenient route to Huddersfield train station is via the M62 motorway. Follow these steps:

1. Head west on the M62 towards Manchester.
2. Take exit 25 onto the A644 towards Huddersfield.
3. Continue on the A644 for about 4 miles.
4. Turn right onto Castlegate.
5. Continue onto Kirkgate.
6. Turn left onto Northumberland Street West.
7. You will find Huddersfield train station on your left.

From Sheffield

If you are driving from Sheffield, the most straightforward route to Huddersfield train station is via the A629. Follow these steps:

1. Head northwest on the A61 towards Halifax Road.
2. Continue on the A629 for about 17 miles.
3. Turn right onto St. Andrew's Road.
4. Continue straight onto Northumberland Street.
5. Turn right onto Northumberland Street West.
6. You will find Huddersfield train station on your right.

From Bradford

If you are coming from Bradford, the most convenient route to Huddersfield train station is via the A641. Follow these steps:

1. Head south on the A641 towards Huddersfield.
2. Continue on the A641 for about 8 miles.
3. Turn left onto St. Andrew's Road.
4. Continue straight onto Northumberland Street.
5. Turn right onto Northumberland Street West.
6. You will find Huddersfield train station on your right.

Parking Options

There are several parking options available near Huddersfield train station:

• Huddersfield Station Car Park - Located just next to the train station with ample parking spaces.
• Market Hall Car Park - Situated a short walk away from the station, offering affordable parking rates.
• Springwood Car Park - Located within walking distance of the station, providing convenient parking options.

Please note that parking availability may vary, especially during peak hours. It is recommended to arrive early or consider alternative transportation options if parking is limited.

Airport Transfers

Airport Distance

Before booking your airport transfer, it's important to know the distance between Huddersfield train station and the airport you'll be flying into or out of. The distance will determine the duration of your transfer and can help you plan your journey more effectively.

Transfers Price and Payment Options

The cost of airport transfers can vary depending on several factors, such as the distance, the type of vehicle, and the level of service you choose. It's recommended to check with different transfer providers to compare prices and find the best deal. Payment options typically include credit/debit card, cash, or online payment.

Airport Transfers Essentials

When booking airport transfers, there are a few essential details you should consider:

• Flight details: Provide your transfer provider with accurate flight information, including arrival/departure times and flight numbers.
• Number of passengers: Make sure to mention the number of passengers traveling, as this will determine the type of vehicle needed.
• Luggage: Inform your transfer provider about the amount and size of luggage you'll be carrying, as this may affect the vehicle capacity.

Types of Airport Transfers Available

There are various types of airport transfers available to suit different preferences and budgets:

1. Shared transfers: Shared transfers are a cost-effective option where you share the vehicle with other passengers heading in the same direction.
2. Private transfers: Private transfers offer exclusivity and flexibility, providing a dedicated vehicle for your group only.
3. Executive transfers: Executive transfers offer a higher level of comfort and luxury, usually with premium vehicles and additional amenities.

Booking Airport Transfers

Booking airport transfers in advance is highly recommended to ensure a smooth and hassle-free journey. You can book directly with transfer providers or through travel agencies, online platforms, or mobile apps. Make sure to provide all the necessary details accurately and confirm your booking before your travel date.

Airport Transfers Arrival

Upon arrival at the airport, follow the instructions provided by your transfer provider to locate your designated meeting point. The driver will be waiting for you with a sign displaying your name or the company logo. It's important to be punctual and inform your transfer provider in case of any delays or changes to your flight schedule.

Airport Transfers Departures

When departing from Huddersfield train station, your transfer provider will arrange a pick-up time based on your flight departure. It's recommended to be ready at the designated meeting point at least 15 minutes before the scheduled time. Ensure that you have all your belongings and travel documents with you before the transfer arrives.

Peak Travel Times

Weekdays

During the weekdays, the peak travel times at Huddersfield train station tend to be early in the morning and late in the afternoon. This is when commuters are traveling to and from work or school. The station can get quite busy during these times, so it's important to plan your journey accordingly.

Weekends

On weekends, the peak travel times at Huddersfield train station vary depending on the events and activities happening in the area. If there are popular events or attractions nearby, such as concerts or sporting events, the station may experience increased footfall. It's always a good idea to check the local events calendar and plan your visit accordingly.

Special Days

On special days, such as public holidays or festive occasions, the peak travel times at Huddersfield train station can be different from the usual weekdays or weekends. These days often see an influx of travelers, including tourists and families on vacation. It's important to be prepared for longer queues and potential delays during these times.

School Days

During school days, the peak travel times at Huddersfield train station are typically in the morning when students are commuting to school and in the afternoon when they are heading back home. The station can get crowded during these times, so it's advisable to plan your journey in advance and arrive early to avoid any last-minute rush.

Fridays

On Fridays, the peak travel times at Huddersfield train station are similar to weekdays, with increased activity during the morning and evening rush hours. Many people travel on Fridays to start their weekend early or to visit friends and family. If you're planning to travel on a Friday, make sure to check the train schedules and consider booking your tickets in advance.

💡 It's always a good idea to check the live train schedules and updates before your journey to ensure a smooth travel experience. Additionally, consider traveling during off-peak hours to avoid crowds and potential delays.

National Operators

Types of regular services provided

National operators at Huddersfield train station offer a range of regular services to cater to the needs of different travelers. These services include:

• InterCity services: These trains connect Huddersfield with major cities across the country, providing a fast and efficient mode of transportation for both business and leisure travelers.
• Regional services: National operators also operate regional trains that serve smaller towns and cities in the surrounding areas of Huddersfield.
• Commuter services: Commuter trains are available for those who live in Huddersfield and work in nearby towns or cities, offering a convenient way to travel to and from work on a daily basis.

Punctuality and reliability

National operators pride themselves on their punctuality and reliability. They have strict schedules and strive to ensure that trains depart and arrive on time. However, it's important to note that unforeseen circumstances such as weather conditions or technical issues may occasionally cause delays or disruptions to services.

Passenger Amenities

Huddersfield train station offers various passenger amenities to enhance the travel experience. These amenities include:

• Waiting areas: There are comfortable waiting areas available for passengers to relax before their train arrives.
• Restrooms: Clean and well-maintained restrooms are provided for the convenience of passengers.
• Refreshment facilities: There are cafes and shops at the station where passengers can grab a bite to eat or enjoy a hot cup of coffee.

Ticketing and fare Information

When it comes to purchasing tickets for national operator services at Huddersfield train station, here is some key information:

• How to Buy Tickets: Tickets can be purchased at the station ticket counter or through automated ticket machines.
• Payment Methods: Various payment methods are accepted, including cash, credit/debit cards, and contactless payments.
• Refunds and Cancellations: Refunds and cancellations are subject to the terms and conditions of the specific ticket type purchased. It is advisable to check the operator's website or consult with station staff for more information.

Boarding platforms and broad information

At Huddersfield train station, national operators have designated platforms for boarding and disembarking. It's important to check the departure boards or consult station staff to ensure you are on the correct platform for your desired train. Additionally, there are clear signage and announcements to guide passengers throughout the station.

💡 One unique insight about national operators at Huddersfield train station is that they often offer discounted fares for advance bookings, making it more affordable for travelers to plan their journeys in advance.

International Operators

1. Virgin Trains

Virgin Trains is a popular international train operator that provides regular services from Huddersfield train station. Here's what you need to know about their services:

• Types of regular services provided: Virgin Trains offers direct services to major cities in the UK, including London, Manchester, and Edinburgh.
• Punctuality and reliability: Virgin Trains is known for its punctuality and reliable services, ensuring passengers reach their destinations on time.
• Passenger Amenities: The trains operated by Virgin Trains are equipped with comfortable seating, onboard Wi-Fi, power sockets, and catering services.
• Ticketing and fare Information: Passengers can buy tickets for Virgin Trains online, through their website or mobile app. Payment methods include credit/debit cards and mobile payment options. Refunds and cancellations are subject to the terms and conditions of the ticket purchased.
• Boarding platforms and broad information: The boarding platforms for Virgin Trains at Huddersfield train station are clearly marked, and announcements are made to guide passengers. It is recommended to arrive at the station early to avoid any last-minute rush.

2. Eurostar

Eurostar is another international train operator that connects Huddersfield with several European destinations. Here's what you need to know about their services:

• Types of regular services provided: Eurostar operates direct services from Huddersfield to cities like Paris, Brussels, and Amsterdam.
• Punctuality and reliability: Eurostar is known for its punctual and reliable services, ensuring a smooth travel experience for passengers.
• Passenger Amenities: The trains operated by Eurostar offer comfortable seating, onboard Wi-Fi, power outlets, and a variety of food and drink options.
• Ticketing and fare Information: Passengers can purchase Eurostar tickets online, through their website or mobile app. Payment methods include credit/debit cards and mobile payment options. Refunds and cancellations are subject to the terms and conditions of the ticket purchased.
• Boarding platforms and broad information: Eurostar trains at Huddersfield train station have designated boarding platforms, clearly indicated for passenger convenience. It is advisable to arrive at the station well in advance to complete the necessary boarding procedures.

3. Deutsche Bahn

Deutsche Bahn is a renowned international train operator that offers services from Huddersfield train station. Here's what you need to know about their services:

• Types of regular services provided: Deutsche Bahn operates direct services to various destinations in Germany, including Berlin, Munich, and Frankfurt.
• Punctuality and reliability: Deutsche Bahn is known for its punctuality and reliable services, ensuring passengers reach their destinations on time.
• Passenger Amenities: The trains operated by Deutsche Bahn are equipped with comfortable seating, Wi-Fi, power sockets, and catering services.
• Ticketing and fare Information: Passengers can purchase Deutsche Bahn tickets online, through their website or mobile app. Payment methods include credit/debit cards and mobile payment options. Refunds and cancellations are subject to the terms and conditions of the ticket purchased.
• Boarding platforms and broad information: Deutsche Bahn trains at Huddersfield train station have designated platforms for boarding. Passengers are advised to check the departure boards for the latest information and arrive at the station in advance.

💡 International train operators like Virgin Trains, Eurostar, and Deutsche Bahn offer convenient and reliable services, connecting Huddersfield with major cities in the UK and Europe. Passengers can enjoy comfortable amenities and easily purchase tickets online. Make sure to check the specific operator's website for the most up-to-date information on services, fares, and schedules.