Louvre - Rivoli

Customer Service Desk

Operating Hours

The Service Desk at the Louvre - Rivoli subway station operates during the following hours:

• Monday to Friday: 7:00 AM - 10:00 PM
• Saturday and Sunday: 9:00 AM - 8:00 PM

Services Portfolio

The Service Desk at the Louvre - Rivoli subway station offers a range of services to assist tourists, family vacationers, and business travelers. Some of the services provided include:

1. Ticket Sales: The Service Desk allows visitors to purchase tickets for the subway, providing a convenient option for travelers looking to explore the city.
2. Information and Directions: The knowledgeable staff at the Service Desk are available to provide information about the subway system, local attractions, and directions to popular destinations.
3. Lost and Found: If you have lost an item on the subway or at the station, you can inquire at the Service Desk to see if it has been turned in.
4. Customer Assistance: If you require any assistance or have any questions, the Service Desk staff are there to help. They can assist with navigating the subway system, providing recommendations, and addressing any concerns you may have.
5. Language Support: The Service Desk staff are multilingual and can assist visitors in various languages, making it easier for international travelers to communicate and get the help they need.

Whether you need assistance with ticketing, directions, or general inquiries, the Service Desk at the Louvre - Rivoli subway station is there to make your travel experience more convenient and enjoyable.

Emergency Procedures And Contacts

Emergency Exits

The Louvre - Rivoli subway station in Paris is equipped with several emergency exits to ensure the safety of passengers in case of any unforeseen circumstances. These exits are strategically placed throughout the station and are clearly marked with illuminated signs.

If you find yourself in an emergency situation and need to evacuate the station, follow these steps:

1. Remain calm and listen to any instructions provided by station staff or emergency personnel.
2. Locate the nearest emergency exit. These exits are marked with green signs that feature the word "Sortie" (exit).
3. Follow the designated evacuation route and proceed towards the nearest exit in an orderly manner.
4. Do not use the elevators during an emergency evacuation. Instead, use the stairways or ramps provided.
5. Once you have exited the station, move to a safe location away from the station entrance to allow emergency personnel to access the area.

First Aid Stations

In the event of a medical emergency at the Louvre - Rivoli subway station, there are first aid stations available to provide immediate assistance. These stations are staffed by trained professionals who can provide basic medical care and assess the situation.

If you or someone around you requires medical attention, follow these steps:

1. Notify the nearest station staff or security personnel about the medical emergency.
2. They will guide you to the nearest first aid station or call for medical assistance if required.
3. At the first aid station, the medical staff will assess the situation and provide the necessary care.
4. If the situation requires further medical attention, they will contact emergency services or arrange for transportation to the nearest hospital.

Contacts

If you need to report an emergency or require immediate assistance at the Louvre - Rivoli subway station, you can contact the following:

Emergency Services: 112

Station Security: +33 (0)1 40 40 50 50

It is important to save these contact numbers in your phone or have them easily accessible in case of an emergency.

Safety Measures

Surveillance Cameras

Louvre - Rivoli Subway Station is equipped with a comprehensive surveillance camera system to ensure the safety and security of its visitors. These cameras are strategically placed throughout the station to monitor activities and deter any potential criminal behavior.

The surveillance cameras at Louvre - Rivoli Subway Station are continuously monitored by trained security personnel, who are responsible for identifying and responding to any suspicious or unlawful activities. This constant monitoring helps to create a safe environment for all passengers.

On-Site Security Personnel

Ensuring the safety of visitors is a top priority at Louvre - Rivoli Subway Station. To achieve this, the station has a team of on-site security personnel who are trained to handle various situations efficiently and effectively.

These security personnel are present throughout the station, patrolling the premises, and are readily available to assist passengers in case of emergencies or any security concerns. They are trained to handle various situations, including crowd control, conflict resolution, and providing first aid if necessary.

The presence of on-site security personnel provides an added layer of protection and reassurance to visitors, making Louvre - Rivoli Subway Station a safe and secure place to travel.

Emergency Call Buttons

In case of emergencies or any immediate assistance required, Louvre - Rivoli Subway Station is equipped with emergency call buttons strategically placed throughout the premises. These call buttons provide direct communication with the station's security personnel, allowing passengers to quickly report any suspicious activities or seek immediate help.

The emergency call buttons are easily identifiable by their distinctive red color and are conveniently located near exits, platforms, and other high-traffic areas. Pressing the button will immediately alert the security personnel, who will respond promptly to the situation.

First Aid Stations

For any medical emergencies or minor injuries that may occur at Louvre - Rivoli Subway Station, there are designated first aid stations within the premises. These stations are equipped with basic medical supplies and staffed by trained professionals who can provide immediate assistance.

These first aid stations are easily accessible and well-marked, ensuring that passengers can quickly locate them during times of need. Whether it's a minor injury or a medical emergency, the first aid stations at Louvre - Rivoli Subway Station are well-prepared to handle various medical situations.

Lost And Found Office

Hours and Location

The Lost and Found Office at the Louvre - Rivoli subway station is the designated place to retrieve lost items. Here are the hours of operation and the location:

Hours:

• Monday to Friday: 8:00 am - 8:00 pm
• Saturday and Sunday: 10:00 am - 6:00 pm

Location:

The Lost and Found Office is located on the ground floor of the Louvre - Rivoli subway station. It can be easily accessed from the main entrance.

Procedures for Retrieving Lost Items

If you have lost something during your visit to the Louvre - Rivoli subway station, here are the procedures to follow in order to retrieve your lost item:

1. Contact the Lost and Found Office: As soon as you realize that you have lost something, it is important to contact the Lost and Found Office at the Louvre - Rivoli subway station. You can reach them by phone or in person.
2. Provide detailed information: When reporting your lost item, make sure to provide as much information as possible. This includes the date and time of the loss, a description of the item, and any other relevant details.
3. Wait for confirmation: Once you have reported your lost item, the Lost and Found Office will search their database and check if your item has been found. They will provide you with a confirmation if your item has been located.
4. Retrieve your item: If your lost item has been found, you can visit the Lost and Found Office during their operating hours to retrieve it. You will be required to provide proof of ownership, such as identification or any relevant documentation.
5. Claim your item: Once you have provided the necessary documentation, you will be able to claim your lost item. The Lost and Found Office staff will assist you in completing the necessary paperwork and returning your item to you.

Transportation Links

Trams

The Louvre - Rivoli subway station is conveniently located near several tram lines, providing easy access to various parts of the city. Here are some of the tram lines that you can take:

• T2 - Porte de Versailles to Pont de Bezons
• T3a - Pont du Garigliano to Porte de Vincennes
• T3b - Porte de Vincennes to Porte de la Chapelle

Other Lines

In addition to trams, there are other transportation lines that you can use to reach the Louvre - Rivoli subway station:

• Metro Line 1 - This line runs from Château de Vincennes to La Défense, making it easy for you to travel to the Louvre - Rivoli subway station from various parts of the city.
• RER Line A - This regional express line connects the eastern and western suburbs of Paris, with a stop at the Louvre - Rivoli subway station.

Taxi Stands

If you prefer to take a taxi, there are several taxi stands located near the Louvre - Rivoli subway station. You can easily find taxis waiting at the following locations:

1. Place du Palais Royal
2. Rue de Rivoli
3. Place du Louvre

Bus Stops

The Louvre - Rivoli subway station is well-connected to the bus network, with several bus stops nearby. You can catch a bus to various destinations from the following bus stops:

• Louvre - Rivoli (Stop ID: 110100)
• Musée du Louvre - Rivoli (Stop ID: 110101)
• Palais Royal - Comédie Française (Stop ID: 110102)

Ride-Sharing Zones

If you prefer to use ride-sharing services such as Uber or Lyft, you can easily find designated pick-up and drop-off zones near the Louvre - Rivoli subway station. These zones ensure a convenient and hassle-free experience when using ride-sharing services.

Driving Directions

From Charles de Gaulle Airport

If you are arriving at Charles de Gaulle Airport and want to drive to the Louvre - Rivoli subway station, you have a few options. Here are the best ways to get there by car:

1. Take the A1 motorway towards Paris. Continue on the A1 until you reach the Boulevard Périphérique.
2. Follow the signs for Paris Centre and take the exit for Porte de la Chapelle.
3. Continue straight on Avenue de la Porte de la Chapelle, then turn right onto Boulevard de la Chapelle.
4. Drive straight until you reach Rue du Faubourg Poissonnière, where you will turn left.
5. Continue on Rue du Faubourg Poissonnière until you reach Place de la Bourse, where you will turn right.
6. Drive straight on Rue du Louvre until you reach the Louvre - Rivoli subway station.

From Orly Airport

If you are arriving at Orly Airport and want to drive to the Louvre - Rivoli subway station, follow these directions:

1. Take the A106 motorway towards Paris. Continue on the A106 until you reach the Boulevard Périphérique.
2. Follow the signs for Paris Centre and take the exit for Porte d'Italie.
3. Continue straight on Avenue de la Porte d'Italie, then turn left onto Avenue de Choisy.
4. Drive straight until you reach Boulevard de l'Hôpital, where you will turn right.
5. Continue on Boulevard de l'Hôpital until you reach Rue Monge, where you will turn left.
6. Drive straight on Rue Monge until you reach Rue du Cardinal Lemoine, where you will turn right.
7. Continue on Rue du Cardinal Lemoine until you reach the Louvre - Rivoli subway station.

From Gare du Nord

If you are arriving at Gare du Nord train station and want to drive to the Louvre - Rivoli subway station, follow these directions:

1. Exit the train station and turn left onto Rue de Dunkerque.
2. Continue on Rue de Dunkerque until you reach Boulevard de Magenta, where you will turn right.
3. Drive straight on Boulevard de Magenta until you reach Rue du Faubourg Poissonnière, where you will turn left.
4. Continue on Rue du Faubourg Poissonnière until you reach Place de la Bourse, where you will turn right.
5. Drive straight on Rue du Louvre until you reach the Louvre - Rivoli subway station.

From Paris City Center

If you are already in Paris city center and want to drive to the Louvre - Rivoli subway station, follow these directions:

1. Drive towards the Louvre Museum.
2. Once you reach the Louvre Museum, continue straight on Rue du Louvre.
3. Drive straight on Rue du Louvre until you reach the Louvre - Rivoli subway station.

Airport Transfers

Airport Distance

The Louvre - Rivoli subway station is conveniently located in the heart of Paris, making it easily accessible from various airports in the city. The distance between the Louvre - Rivoli subway station and the major airports are as follows:

• Charles de Gaulle Airport (CDG): Approximately 25 kilometers (15.5 miles)
• Orly Airport (ORY): Approximately 18 kilometers (11.2 miles)
• Beauvais-Tillé Airport (BVA): Approximately 85 kilometers (52.8 miles)

Transfers Price and Payment Options

The price of airport transfers to and from the Louvre - Rivoli subway station can vary depending on the mode of transportation chosen. Here are the approximate prices for different transfer options:

• Taxi: The cost of a taxi from Charles de Gaulle Airport to the Louvre - Rivoli subway station is around €50-€70. Payment can be made in cash or by credit card.
• Shuttle Service: Shuttle services are available at a more affordable price, starting from €18 per person. Payment can be made in cash or by credit card.
• Public Transportation: The cost of using public transportation to reach the Louvre - Rivoli subway station from the airports varies depending on the distance and type of ticket purchased.

Airport Transfers Essentials

When planning your airport transfers to the Louvre - Rivoli subway station, it's important to keep the following essentials in mind:

• Flight Details: Make sure to have your flight details handy, including the arrival or departure time, airline, and flight number.
• Luggage: Consider the amount and size of your luggage when choosing the mode of transportation for your airport transfers.
• Travel Insurance: It's always recommended to have travel insurance that covers any unexpected events or delays during your airport transfers.

Types of Airport Transfers Available

There are several types of airport transfers available to reach the Louvre - Rivoli subway station:

• Taxi: Taxis provide a convenient and direct transfer option, especially for those carrying heavy luggage.
• Shuttle Service: Shuttle services are a more affordable option and often operate on a shared basis, accommodating multiple passengers.
• Public Transportation: Paris has an extensive public transportation system, including buses and trains, which can be used for airport transfers.

Booking Airport Transfers

Booking airport transfers to the Louvre - Rivoli subway station can be done through various methods:

1. Online Booking: Many transfer providers have online platforms where you can book your transfers in advance.
2. Hotel Concierge: If you prefer a more personalized service, you can ask your hotel concierge to arrange the transfers for you.
3. On-Site Booking: Some transfer services have on-site counters at the airport where you can book your transfers upon arrival.

Airport Transfers Arrival

Upon arrival at the airport, follow these steps for a smooth airport transfer to the Louvre - Rivoli subway station:

1. Collect Your Luggage: Retrieve your luggage from the designated area after clearing customs.
2. Follow Signage: Look for signs directing you to the airport transfer options, such as taxis, shuttles, or public transportation.
3. Board the Transfer: Depending on your chosen mode of transportation, board the taxi, shuttle, or public transportation to the Louvre - Rivoli subway station.

Airport Transfers Departures

When departing from the Louvre - Rivoli subway station to the airport, consider the following:

1. Plan Ahead: Allow sufficient time for the airport transfer, taking into account possible traffic or delays.
2. Check Departure Times: Make sure to check the departure times of your chosen mode of transportation to avoid any last-minute rush.
3. Arrive Early: Arrive at the designated meeting point for your airport transfer at least 15-30 minutes before the scheduled departure time.

Peak Travel Times

Weekdays

On weekdays, the Louvre - Rivoli subway station experiences its busiest times during the morning and evening rush hours. Commuters and business travelers make up the majority of the crowd during these times. If you plan to visit the station on a weekday, it's best to avoid the peak hours of 7:30 AM to 9:30 AM and 5:00 PM to 7:00 PM to avoid the crowds.

Weekends

Weekends at the Louvre - Rivoli subway station are relatively quieter compared to weekdays. However, it's essential to note that the station still attracts a significant number of tourists visiting the nearby Louvre Museum and other attractions in the area. The busiest times on weekends are usually in the late morning and early afternoon. If you prefer a more relaxed experience, consider visiting the station either early in the morning or later in the evening.

Special Days

During special days such as public holidays, the Louvre - Rivoli subway station can get extremely crowded. These days often coincide with popular events or festivals happening in Paris. It's advisable to check the local events calendar and plan your visit accordingly. Arriving early or later in the day can help you avoid the peak travel times and enjoy a more comfortable commute.

School Days

On school days, the Louvre - Rivoli subway station sees an influx of students traveling to and from nearby schools and universities. The mornings and afternoons are typically busier due to the school commute. If you're not traveling for educational purposes, it's recommended to plan your visit outside of these peak hours to avoid the rush.

Fridays

Fridays at the Louvre - Rivoli subway station tend to follow a similar pattern to weekdays, with peak travel times during the morning and evening rush hours. Additionally, Friday evenings may see an increase in the number of people heading to social events or weekend getaways. If possible, plan your visit earlier in the day or later in the evening to avoid the busiest times.

💡 An insider tip for visiting the Louvre - Rivoli subway station is to consider using alternative transportation options such as walking or biking, especially if you're staying nearby. This way, you can enjoy the scenic streets of Paris while avoiding the potential crowds and congestion of the subway during peak travel times.

National Operators

RATP (Régie Autonome des Transports Parisiens)

RATP, also known as the Autonomous Parisian Transportation Administration, is the main public transportation operator in Paris. They provide various regular services throughout the city.

Types of Regular Services Provided

RATP operates the Metro, RER (regional express trains), tramways, and buses in Paris. The Metro is the most extensive service, with 16 lines covering the city and its surrounding areas. The RER connects Paris to the suburbs and major destinations like Disneyland Paris and Versailles. Tramways and buses complement the Metro and RER by serving areas not covered by the rail network.

Punctuality and Reliability

RATP is known for its punctuality and reliability. The Metro and RER adhere to a strict schedule, ensuring that passengers can rely on them to arrive and depart on time. Tramways and buses also follow regular schedules, minimizing delays and providing a reliable transportation option.

Passenger Amenities

Passengers using RATP services can expect a range of amenities to enhance their travel experience. Metro and RER stations are equipped with ticket vending machines, information kiosks, and maps to assist passengers. Many stations also have elevators and escalators for easy accessibility. Tramways and buses are equipped with comfortable seating and clear signage to help passengers navigate their journey.

Ticketing and Fare Information

Passengers can buy tickets for RATP services in various ways. Ticket vending machines are available at Metro and RER stations, allowing passengers to purchase single tickets or multi-day passes. Tickets can also be bought through the RATP mobile app or at authorized retailers. Payment methods include cash, credit cards, and contactless payment options like Apple Pay and Google Pay. RATP has a strict no-refund policy for tickets, so passengers should carefully consider their purchase before buying.

Boarding Platforms and Broad Information

Metro and RER stations have clearly marked platforms, with signs indicating the line and direction of travel. Tramways and buses have designated stops along their routes, indicated by signs or shelters. RATP provides comprehensive information through maps, signage, and announcements to guide passengers throughout their journey.

💡 One unique insight about RATP is that they offer a Navigo card, which provides unlimited travel on all RATP services within specific zones. This card is ideal for frequent travelers or those staying in Paris for an extended period.

SNCF (Société Nationale des Chemins de Fer Français)

SNCF, the French National Railway Company, is the main operator for train services in France. They offer a wide range of regular services connecting various cities and regions.

Types of Regular Services Provided

SNCF operates regional trains, high-speed trains (TGV), and international trains. Regional trains connect smaller towns and cities within a specific region, providing convenient transportation options for local commuters. TGV trains are known for their high-speed travel, connecting major cities across France. International trains, such as the Eurostar and Thalys, offer connections to neighboring countries.

Punctuality and Reliability

SNCF strives to maintain punctuality and reliability across its train services. TGV trains are particularly known for their timeliness, with a high percentage of trains arriving and departing on schedule. Regional trains may have slight variations in punctuality due to factors like local infrastructure and stops.

Passenger Amenities

Passengers traveling with SNCF can enjoy various amenities during their journey. TGV trains offer comfortable seating, power outlets, and onboard Wi-Fi for a pleasant travel experience. Some trains also have dining cars, where passengers can purchase snacks and beverages. Regional trains provide seating and basic amenities, ensuring a comfortable journey for passengers.

Ticketing and Fare Information

Tickets for SNCF train services can be purchased online through the official website or at train stations. The SNCF mobile app also provides a convenient way to buy tickets and access travel information. Payment methods include credit cards, debit cards, and cash at station ticket counters. SNCF offers flexible ticket options, including discounted fares for advance bookings and special promotions for certain routes.

Boarding Platforms and Broad Information

Train stations have clearly marked platforms, with signs indicating the train number, destination, and departure time. SNCF provides information boards and displays at stations to keep passengers informed about any changes or delays. Staff members are also available to assist passengers and provide information about their journey.

💡 One unique insight about SNCF is that they offer scenic train routes, such as the famous TGV journey through the French countryside. These routes provide passengers with breathtaking views and a unique way to experience the beauty of France.

International Operators

Air France

Air France is a major international airline based in France. They provide regular services to and from various destinations around the world.

• Types of regular services provided: Air France offers flights to over 200 destinations in more than 90 countries. They operate both short-haul and long-haul flights.
• Punctuality and reliability: Air France is known for its punctuality and reliable service. They prioritize the safety and comfort of their passengers.
• Passenger Amenities: Air France provides comfortable seating, in-flight entertainment, and a variety of meal options for passengers.
• Ticketing and fare Information: Tickets can be purchased online through the Air France website or through travel agents. Payment methods include credit cards and other online payment options. Refunds and cancellations are subject to the airline's policies.
• Boarding platforms and broad information: Boarding platforms for Air France flights can vary depending on the airport. Passengers are advised to check their boarding passes and follow the signage at the airport for the correct gate.

British Airways

British Airways is the flag carrier airline of the United Kingdom. They offer regular flights to and from various international destinations.

• Types of regular services provided: British Airways operates flights to over 180 destinations worldwide. They offer both short-haul and long-haul flights.
• Punctuality and reliability: British Airways strives to provide punctual and reliable service to its passengers. They have a strong reputation for safety and customer satisfaction.
• Passenger Amenities: British Airways offers comfortable seating, in-flight entertainment, and a range of meal options. They also provide additional services such as airport lounges for premium passengers.
• Ticketing and fare Information: Tickets can be purchased online through the British Airways website or through travel agents. Payment methods include credit cards and other online payment options. Refunds and cancellations are subject to the airline's policies.
• Boarding platforms and broad information: Boarding platforms for British Airways flights can vary depending on the airport. Passengers should check their boarding passes and follow the airport signage for the correct gate.

Lufthansa

Lufthansa is the largest German airline and one of the largest in Europe. They offer regular flights to and from destinations worldwide.

• Types of regular services provided: Lufthansa operates flights to over 200 destinations in more than 80 countries. They offer both short-haul and long-haul flights.
• Punctuality and reliability: Lufthansa is known for its punctuality and reliable service. They have a strong safety record and prioritize customer satisfaction.
• Passenger Amenities: Lufthansa provides comfortable seating, in-flight entertainment, and a variety of meal options. They also offer additional services such as airport lounges for premium passengers.
• Ticketing and fare Information: Tickets can be purchased online through the Lufthansa website or through travel agents. Payment methods include credit cards and other online payment options. Refunds and cancellations are subject to the airline's policies.
• Boarding platforms and broad information: Boarding platforms for Lufthansa flights can vary depending on the airport. Passengers should check their boarding passes and follow the airport signage for the correct gate.

💡 One unique insight about international operators is that they often offer codeshare agreements with other airlines, allowing passengers to book flights to destinations not directly served by the airline.