Translux

Translux cheap bus tickets and best schedules

Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Phone

TransluxPhone
+27 31 304 2800

Email

TransluxEmail
info@translux.co.za

Location

Website

TransluxWebsite
www.translux.co.za/

Frequently asked questions

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general

Flexible Cancellations

Cancellation Policy

cancellation_policy policy
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  • Full refunds are provided if tickets are cancelled at least 24 hours prior to the departure time.
  • Partial refunds are provided if tickets are cancelled within 24 hours of departure time, depending on the fare rules.
  • No refunds are given for cancellations made less than 24 hours before the departure time.
  • No refunds are given for tickets that are lost or stolen.
  • No refunds are given for unused portions of tickets.
  • No refunds are given for tickets that are purchased with a discount.
  • Rescheduling is not allowed in Translux, unless specified in the fare rules.

Smooth Luggage

Luggage Policy

luggage_policy policy
  • Luggage Policy: On Translux buses in South Africa, each passenger is allowed to bring one bag in the cabin, plus a personal item such as a laptop bag or handbag. The maximum size of a bag in the cabin is 55 cm x 40 cm x 20 cm (L x W x H) and the maximum weight must not exceed 12 kg. Larger luggage must go in the luggage compartment under the bus and must not exceed 30 kg.
  • Extra Fees: Translux charges extra fees for luggage that exceeds the allowed size or weight. Fees vary depending on the size of your bag and may be paid cash at the bus station.
  • Items Not Allowed on Translux: Translux does not allow dangerous items such as weapons, inflammable materials, and hazardous chemicals. Animals, except for guide dogs, are also not allowed on board.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy
  • Translux allows passengers to bring their pets on the bus, provided they adhere to the pet policy.
  • Pets must be kept in an appropriate pet carrier at all times, and must not exceed the size and weight restrictions specified by Translux.
  • Pets must not be left unattended at any time, and must remain with the passenger at all times.
  • Pets must be kept on a lead and/or in an animal-proof cage at all times.
  • Passengers are responsible for cleaning up after their pet, both inside and outside of the bus.
  • Animals must not be allowed to disturb other passengers or the driver.

Pets that are allowed on Translux in the country where code equals to za include: dogs, cats, small caged birds, and small caged mammals.

Pets that are not allowed on Translux in the country where code equals to za include: large caged birds, large caged mammals, reptiles, and amphibians.