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general
Flexible Cancellations
Cancellation Policy
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Wezwe Coaches in country code za will allow for cancelation up to 24 hours before departure. If the cancelation is made within 24 hours of departure, a fee will be charged.
If a customer does not show up for a bus trip on Wezwe Coaches in country code za, the ticket will be considered used and no refund will be issued.
If Wezwe Coaches in country code za needs to cancel a trip due to bad weather or other unavoidable circumstances, customers will be refunded in full.
Cancelations due to personal reasons, such as illness or other emergencies, may be accepted at the discretion of Wezwe Coaches in country code za.
If the customer has purchased a ticket but the route is changed, the customer may be able to cancel the ticket without any fees.
Smooth Luggage
Luggage Policy
Wezwe Coaches in za allow each passenger to bring 2 pieces of checked luggage of up to 22kg each, plus 1 piece of hand luggage.
All checked luggage must be properly labelled with the passenger’s name, address and phone number.
Luggage must be suitable for transport in the luggage compartment of the bus. Oversize, fragile and valuable items should not be transported on Wezwe Coaches.
Passengers must be able to carry their own luggage to the bus and to the coach station.
Passengers are responsible for the safety and security of their own luggage.
Wezwe Coaches reserves the right to refuse any luggage that it feels is unsafe to transport.
Additional fees may apply for excess or overweight luggage.
The following items are not allowed on Wezwe Coaches: animals, weapons, hazardous materials, illegal items, and any item that could be considered a safety hazard.
Pet-Friendly Guidelines
Pet Policy
Wezwe Coaches in country code za allow passengers to travel with pets as long as they are kept in an appropriate pet carrier.
The pet carrier must be small enough to fit under the seat and must not obstruct the aisle in any way.
The pet must remain in the carrier for the duration of the journey.
Only small pets, such as cats, small dogs, birds and other small animals, are allowed on Wezwe Coaches in country code za.
No large pets, such as large dogs, are allowed on Wezwe Coaches in country code za.
Pets must not be left unattended in the coach at any time.