Zak Express bus tickets
Zak Express Bus Tickets, Schedules, and Fare Prices
Zak Express reviews and rating
4.9 stars from 329 reviews
Zak Express contact
- 703 20 20 22
- ul. Bohaterów Monte Cassino 6 lok. 24-25 (przy Dw. Biacomex) 15-704 Białystok
Zak Express FAQ
CAN ANIMALS BE TRANSPORTED?expand_more
- In exceptional situations, at the request of the Customer, the Carrier may agree to transport a small animal (DOG, CAT, RABBIT UP TO 4 KG). "The transport of animals must be reported under the hotline number. The consent to transport is issued verbally, and the passenger is obliged to buy a ticket for the animal. The exception is guide dogs that travel free of charge with the blind.
IN WHICH CASES MAY A DRIVER REFUSE TO CARRIAGE A PASSENGER DESPITE A BOOKING OR A TICKET?expand_more
- The driver may refuse to transport the passenger if the passenger is in a condition indicating the consumption of alcohol or another similar substance.
HOW CAN I FILE A COMPLAINT ABOUT ŻAK EXPRESS?expand_more
- Complaints should be sent by post to the following address: BUT "ŻAK TOURIST" Sp. z o. o. ul. Rybacka 2, 16-300 Augustów within one month from the existing circumstances being the subject of the complaint. The person entitled to the complaint is the passenger, his legal guardian or representative.
WHICH COACHES DOES CARRY PASSENGERS ON THE ŻAK EXPRESS LINE?expand_more
- Each of our coaches has a direction board and is marked with the LOGO of our company. These are coaches of a higher standard, they have active toilets, air conditioning, wireless Internet access, GPS location system.
What time should I arrive at the bus stop?expand_more
- In accordance with the Carrier's regulations, the passenger is obliged to appear at the stop 10 minutes before the planned departure,
DO I HAVE TO PRINT A TICKET?expand_more
- No , it is enough that you have it on your phone or give your name and surname when getting on the bus.
CAN I PURCHASE A TICKET FROM THE DRIVER / at the bus stop / WITHOUT BOOKING?expand_more
- YES, provided there are free seats on the coach.
Is it possible to get on / off the coach along its route?expand_more
- Unfortunately No , buses only stop at designated stops in the timetable.
WHERE CAN I BUY A TICKET?expand_more
- A ticket for the journey can be purchased: a) via the website zakexpress.com.pl - tab CUB TICKET, b) at our points of sale and from our agents c) by booking a ride by calling the hotline number - payment is made directly to the driver.